House Rules

Accommodation for adults. Children over 12 years. Pets are not permitted.
Check In:

from 3:00 p.m. to 7:00 p.m.

Check Out:

from 9:00 a.m. to 12:00 p.m.

Early or late Check-in as well as Early or late Check-out

are considered SPECIAL REQUESTS. In order to respect the rest of the guests, check in after 10 p.m. will not be carried out.


By appointed time, served in two shifts. From 9:00am to 10:00am and 10:00am to 11:00am. Our breakfast is personalized. As such, it is necessary that the guest indicates their time preference according to availability at the time of check in. Breakfast between 8:00am and 9:00am can be ordered to take away, when requested 24 hours in advance.


from 9 a.m. to 7 p.m. (face-to-face or by phone)

Identification from the guests

Please inform to Eco Soul your arrival time in advance. At the time of check in a valid photo ID is required along with the credit card that was used to make the prepayment of the reservation. In the event of failure to present any of the documents previously mentioned, the Management is justified to reserve the right to refuse access to the accommodation.

Special requests

Special requests are subject to availability and may incur an additional charge. Requests should to be sent to and will only be effective on authorization by the Management.

Age policy and extra beds

Accommodation for adults. Children from the age of 12 can stay when accompanied by a parent or legal guardian. Maximum of two people per room. Additional guests are not permitted above the stipulated number per room.

Forms of payment and cancellation policy

The booking may be cancelled/changed up to 30 days before the date of arrival, without additional cost. Any cancellation or change after this period implies the total amount of the reservation will be charged. In case of no-show or early departure, the reservation will be charged in its totality. 30% of the total amount of the reservation will be charged at the time of confirmation. The remaining amount will be charged during the 30 days prior to the date of arrival. Bookings made less than 30 days prior to date of arrival will be charged in its entirety, at the time of confirmation. If payment is not carried out according to the accepted booking conditions, the same may be cancelled without reimbursement of the amount already paid. Reservations can be paid by cash, bank transfer or credit/debit card. ATM (multibanco), Mastercard and VISA cards are accepted.

Local Accommodation Registration Number: 35938/AL.
For more information, consult the Terms and Conditions.